Greenwich Harbor Partners Recruits Chief Financial Officer for Petplan.  Seeking to grow its direct-to-consumer pet health insurance business and accelerate growth, Petplan, a Warburg Pincus portfolio company, has hired a seasoned chief financial officer, David Zollenberg to lead its financial function. Previously, David had been CFO of Genesis Capital, an Oaktree founded start-up, and a senior financial executive at Farmers Insurance.

Petplan provides health insurance for pets, a fast growing industry because people want to treat their pets with the latest medical advances which often mirror the services available to people. Veterinary bills are also increasing and people can face large bills without the savings to pay their bills. In many ways, the Petplan insurance model is similar to what is available for health insurance for people. Customers cover their pets for a variety of situations including accidents, illness, surgery, prescriptions and dental care. Based in New York City, Petplan is led by CEO Paul Guyardo and owned by management and Warburg Pincus.

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Greenwich Harbor Partners Recruits Chief Digital Officer for Panera Bread. Seeking to grow its ecommerce business and accelerate digital marketing capabilities across its platforms, Panera Bread hired a seasoned leader from Under Armour who had managed ecommerce and retail stores and had responsibility for the end-to-end customer experience for the U.S.   George Hanson is a digital and direct-to-consumer retail executive with extensive domestic and international P&L leadership experience. He has proven results in driving revenue growth across merchandising, marketing, technology, new market and new channel entry initiatives within the specialty apparel/footwear/accessories categories and across digital, direct and retail channels. His title at Under Armour was VP North America ecommerce and retail. Before that, he was VP of eCommerce at Lane Bryant. He began his career serving in various roles with Lands’ End. Click here to read the entire article.

Greenwich Harbor Partners recruited Bruce Ennis to be the Chief Human Capital Officer for Capital Partners, a private equity group based in Norwalk, Connecticut. Previously, Bruce was Vice President Human Resources at Bigelow Tea, Human Resources Client Manager at Sikorsky Global Helicopters, Director of Human Resources at Pepperidge Farm and held various human resource leadership positions at Citizens Communications (now Frontier). Before moving to the United States, he was recruited in the United Kingdom by Cadbury Schweppes to their Accelerated Management Development Program for Human Resources. Click here for more information.

Greenwich Harbor Partners recruits John Josephson, Chairman and CEO of SESAC Holdings, Inc., the leading performance-rights organization in the United States, and Deborah Rosado Shaw, recently PepsiCo's SVP, Chief Global Diversity & Engagement, to the board of Teach for America New York.  Click here for more information

August 22, 2019 – Although boards of directors are considered the backbones of organizations, director recruiting has grown markedly more challenging, say recruiters who conduct searches in that area. As a result, companies continue to turn to executive search firms to help find new board members.
Recently, Greenwich Harbor Partners placed Lisa Hook, Trisha McDermott Thompkins and Alena Brenner as new members of the board of directors at Teach for America Miami-Dade. The assignment was led by managing directors Carrie Pryor and Ted Pryor.  Click here is read the entire article.

GHP has placed three new board members with Teach for America - New Jersey.  Debbie Dyson, Dave Bagatelle and Judy Reinsdorf joined the board. Teach For America works in partnership with urban and rural communities in more than 50 regions across the country to expand educational opportunity for children. Founded in 1990, Teach For America recruits and develops a diverse corps of outstanding leaders to make an initial two-year commitment to teach in high-need schools and become lifelong leaders in the effort to end educational inequity. Today Teach For America is a force of 56,000 alumni and corps members committed to profound systemic change. From classrooms to districts to state houses across America, they’re reimagining education to realize the day when every child has an equal opportunity to learn, to grow, to influence, and to lead. Teach For America is a proud member of the AmeriCorps national service network.  Click here to read the entire article.

Hunt Scanlon Media - May 8, 2019
As choices for customers expand, companies are striving to provide better service to keep those they already have. Finding leadership trained in customer satisfaction is vital. Here’s some fresh insight from Greenwich Harbor Partners.  Not long ago, customer service leadership meant finding ways to provide the same or similar service while cutting costs and reducing the time it took to service a customer. Customer care agents were timed to maximize the number of customers handled in a day. Service centers were moved off shore to reduce labor costs. Engineers and operations leaders were the top executives.?
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GREENWICH April 23, 2019 Jeanne Bliss has written another fantastic book "Would You Do That to Your Mother?" It is a humorous and fast paced analysis of what is right and what is wrong with how many businesses treat their customers. It is a crisp message for companies who are overly focused on rules, procedures and compliance and fail to fully consider the perspective of their customers. What if your customer was your mother? Would you treat her the way you treat your customers now?
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Hunt Scanlon Media - August 15, 2018
August 15, 2018 – Every day we see examples of how the media, technology and digital industries are changing the way we live and work. Whether it is cloud storage for our photos, playlists for our music, friends who are “cutting the cord,” or retail chains going out of business, the world is changing rapidly.
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NACD Directorship - July/August 2018
We had the pleasure of writing a Feature Article for the NACD Directorship magazine in the recent July-August Issue that describes multiple situations for both private and public companies where moving a board member to CEO has been successful. In recent news, the latest example of such a move is General Electric selecting Lawrence Culp, former President and CEO of Danaher Corporation, from the Board to become the new CEO.
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